Terms of use :: Metal Steel Morava


Terms of use of our services


Terms of defined rules that users of this service (hereinafter referred to as "Customer" or "Bayer") allow for the purchase of products and services we offer.
We reserve the right to change the Terms of Use, in accordance with the new elements of the supply and / or legislation, which would especially user before each purchase should verify the information regarding the Terms of Use.


1. Use of Internet Site

All material on this website (the "Site") is protected by copyright and any unauthorized use may present a violation of the Law on Copyright and Related Rights Act, trademark or other laws on intellectual property. Except as otherwise indicated elsewhere on this site, any content you can view, copy, print or download for personal, nekomerciajlnu use and for informational purposes only, provided that all the indications of copyright or other proprietary information contained in the original document hold in all copies. You can not edit the contents of this site in any way or reproduce or publicly display, perform, distribute or otherwise use for public or commercial purposes.


Information on this website are general information purposes and can not be a substitute for professional advice. All advice and / or information obtained directly or indirectly through the website you accept at your own risk. Website http://www.metalsteelmorava.com/ nor any of its owners, managers, directors, employees, partners, advertisers or contributors does not assume any legal responsibility for any incorrect or misleading information that was professional or contained within site.

1.1 Content Site

Site as its entire contents are owned by the Steel Morava (hereinafter referred to as the "Company"), or a company with which it is connected, with all rights reserved, unless otherwise indicated. Your use of content that does not comply with the terms of use without written consent from the content owner is strictly prohibited. Use of Site "Metal Steel Morava" allows the use of the site as follows:

  • When using the site behave in accordance with applicable laws and regulations. Site content must not distribute, modify, display-reproduced, sold, copied or otherwise used and made accessible to third parties without the written consent of "Metal Steel Morava"
  • It is prohibited to publish material on the site, which is done defamation, infringing, abusive, fraudulent, threatening, vulgar, pornographic, profane, or in any way encourage the criminal act, unlawful act or one that calls for civil liability. The Company reserves the right to remove such material from the site without warning the user.
  • It is forbidden to phishing and publishing false information in connection with the Site or persons related to it.
  • It is forbidden to use the site for propaganda purposes.
  • It is forbidden to use the site to sell a product or recommending service users or third parties.
  • It is forbidden to posting or transmission of all viruses and computer codes, files and programs that in any way could damage or take control of the site or accessories.

1.2 The submitted content

For any content that you submit, you agree that "Metal Steel Morava" has the right (but not the obligation) to assess the content before it on the site.

It may do all or any of the following:

  • to monitor the delivered content;
  • to authorize, modify or refuse to set them;
  • to monitor, filter, and deletes a message delivered (blocks or alters harmful or inappropriate content);
  • make available content delivered to a third party in order to maintain the site, the protection of the Company or comply with legal standards;

"Metal Steel Morava" as well as the companies with which it is associated have no control over and will not be responsible for any damage or misuse caused by a third party.
If you decide to publish any information on the our website, you do so solely at your own risk.

2. Privacy Notice


In order to successfully process your order we need your name, full address, e-mail and telephone. With the help of these data we will be able to deliver you the desired goods, as well as to inform you about the current status of the order. In the name of "Metal Steel Morava" we are committed to protecting the privacy of all our customers. We collect only the necessary, basic information about customers / users and data necessary for business users and information in accordance with good business practice and in order to provide quality services, the use of our services implies the consent of the users sending him email notifications. We give customers a choice including the decision whether or not they want to be deleted from mailing lists used for marketing campaigns. All information about customers / users are strictly confidential and are available only to employees who need the information to perform their duties. All employees in the "Metal Steel Morava" are responsible for respecting the privacy protection principles. In addition to these we collect, analyze and process information about the products that our visitors are looking for and buying, as well as about the sites they visit. We use this information to improve your offer and layout of our pages, and allow you ease of use, safer and more comfortable kupovinu.Obavezujemo that the data collected is not used for any other purposes.

Buyer agrees that the Seller's address and telephone number can be given to a courier service, AKS EXPRESS, to facilitate communication in connection with the delivery.

Also, if the customer agrees to receive notification messages when registering or purchasing without registration, the Buyer has the right to an e-mail message is sent notifications related to the work site, promotions and other marketing and other material. Buyer agrees that this data will not be shared with third parties.

Personal data of customers will not be used for marketing or any other purposes, unless the buyer has not given consent. For any additional questions buyer can contact the seller via email - a: or phone +381694850770

For all other content that you post through the website in the form of suggestions, comments and so on. be deemed to be non-confidential and shall not be subject to protection. It is your responsibility for the accuracy of the published data, and if the information you provide is false, inaccurate or incomplete, you agree that you move away from the site.


3. Blocking access

You agree that "Metal Steel Morava" in its sole discretion, may terminate your access to or use of this site, at any time and for any reason without prior notice. Also, you agree not "Metal Steel Morava" to companies with which it is linked, shall be liable to you or any third party about the termination of your access to this site, or any information or files, nor will it be required to disclose such information or files to make available to you after any such termination.


4. Registration

Registration is not required to purchase implemented.

The buyer bears all responsibility for the accuracy and availability of data entered at registration on site.

After completing the registration process on the email user acquires the ability to access certain personalized content such as information on order status or purchase. User registration confirmation:

  • That he understands and accepts the Terms of Use "Metal Steel Morava Web Store.
  • The accuracy and completeness of these data in the form
  • Agrees that "Metal Steel Morava" to be in accordance with the provisions of the Law on protection of personal data processed personal data specified in the order, for the purposes of its own records and providing other services and "Metal Steel Morava" that information to be given to third parties ( courier service AKS EXPRESS) in order to perform delivery services, protection of service users Metal Steel Morava Web store and prevent possible abuses.

Registered users are required to at all times keep the access code they need to use Metal Steel Morava Web Store, and the same never disclosed to third parties. If you violate this requirement, the users do so exclusively on their own responsibility and bear the full responsibility to the victims for any damage caused by such use of their accounts.

5. Ordering

As a form of quick purchase, the buyer is not required to be registered on the site to make the purchase. In this case, you will not be able to use some of the functions of the site that are available to registered users (for example, wish list, fast shopping etc.).
As a registered user, after entering their user names and passwords, among other things, customer has access to your previous purchase history for sale, as well as the option of going on the page to select payment without re-entering their personal data.
Ordering via the website is possible for all products on the site by clicking the "Add to Cart". All purchases are realized through the baskets are final and irrevocable.

6. Acceptance of the order by the Seller


After the conclusion of the order, the email that is left as a customer contact will be forwarded confirmation that an order is received by Steel Morava. If the customer does not receive such confirmation, it is necessary to check the validity of an email address that is left as a contact or report a problem to send the e-mail address.

Metal Steel Morava reserves the right, in the event that there is a certain contradiction or ambiguity in the registered data of the Buyer or the purchase order before further processing of the same, inspect the data given by the user when creating the order as to validate them and to contact Customer e - mail or phone for correcting them, and moreover efficient realization of delivery of the ordered products.

The seller also reserves the right, if it is not able to deliver all the products ordered, delivered available on selected products. Buyer will be notified by email (or phone) with an indication of delivery of the remaining products by the Seller.

Metal Steel Morava reserves the right to cancel orders due to technical and other reasons, which the Buyer shall be notified via email - which stated during registration or by telephone.

Upon receipt of orders and completed the validation of customer data or orders, Seller approach to processing orders, ending confirmation by the Seller to be able to order implemented, after which the Purchaser transmits information on the realized funds from the payment cards Customer (if the selected payment card).

Any change in the status of your order Seller will notify Buyer by sending an email to notigifikacionog - but the contact email address for which you have left on the site.

The seller packaged goods to the customer under controlled conditions video surveillance system and each consignment and its content is recorded video and confirms that the goods from the warehouse properly packed and left intact.

7. Provisions in the basket


The product that the buyer put in the basket in the purchasing process is not reserved even after the conclusion of the order. The product is reserved only after order confirmation by the Seller that the Seller shall deliver to Buyer via email. Seller reserves the right, after sending confirmation that the Buyer is able to deliver the products ordered, cancel part or all of the order in the event that it is unable to procure the ordered product, which will use the email - and inform the Buyer.

8. Prices

Product prices are denominated in dinars and include VAT. Products are subject to change until confirmation price porudžbine.Metal Steel Morava guaranteed price on the day of purchase, regardless of any price changes made before delivery.

Metal Steel Morava reserves the right to change prices of particular items of supply is implemented on a daily basis, in order to provide convenience to the Buyer during the promotional period, which the Buyer shall be clearly and timely informed.

The price of a product from the offer price is not included Delivery / delivery of the goods, which falls on the Buyer

9. Payment

Metal Steel Morava Web Store allows payment items from its offer COD (physically, at the assumed kind) and pay with credit cards. The customer selects a payment method at the moment of order on the site http://www.metalsteelmorava.com

9.1 Cash on Delivery

If you opt for cash on delivery on the last steps before confirming the purchase, you are obliged to have a package that is sent to the address the courier pay on the spot. Keep in mind that Kurir may not have petty cash that we return the change, and make sure that you have the exact amount of the payment that you have in your confirmation email that you received upon confirmation of purchase. Only for customers from Serbia.

9.2 Plaćanje platnim karticama


f you decide to pay your bank card online at the last step before confirming the purchase, the system will redirect you to the link safety Raiffeisen Bank where you enter information about your payment card. The total amount and the number of shipments are automatically entered and can not be changed. After successful purchase, you will be returned to the bank adapter back to Metal Steel Morava Online Shop with a confirmation that the purchase is successful. If there is a mistake in connection with your payment card, you will be returned back to Metal Steel Morava Online store with information on the matter. After successful purchase, when you download packages do not have any subsequent costs.

  • Upon payment specification of paid e-bill and its amount can not be changed.
  • After charging completed, it is not possible to cancel the selected payment account and refund the amount charged.
  • User all claims to the payment made email account can send e-mail address info@metalsteelmorava.com
  • Metal Steel Morava fully disclaims any liability for damage caused to and / or third parties due to unauthorized or unauthorized use of payment cards or any misuse of the same (stolen payment cards, payment cards without the knowledge of the owner, etc.). In this case Metal Steel Morava will refund the paid funds.
  • Metal Steel Morava is not responsible for the interruption of internet connection or inaccessibility of payment cards.
  • Metal Steel Morava, in accordance with applicable laws and regulations, take all available measures to protect customer data and the data of paid e / account. These data will be considered a business secret and will be available only to employees who need such information to perform their duties. Metal Steel Morava we have not used that information to the customers in order to submit the notification of their advertising and / or third parties, unless the customer has given his explicit consent for the same. All credit card data is encrypted exchanged directly between the Customer and the Bank's server processors of payment cards, and their safety and confidentiality of information and guarantees provided by the bank.
  • When entering your payment card details, sensitive information transmitted over a public network in a protected (encrypted) form using SSL protocol and PKI system, as currently the most advanced technology.
  • Data security when shopping, guaranteed payment card processor.
  • For the realization of the purchase payment card processor is Raiffeisen Bank ad Belgrade, so the complete billing process is performed on the Bank's website. Not for a moment credit card data are not available to the Metal Steel Morava, and therefore Metal Steel Morava will not be responsible for the abuse thereof.

10. Delivery

Metal Steel Morava Web Store has a contract with ACS EXPRESS included in the territory of the Republic of Serbia. The seller initiates courier services because the buyer confirms the order. All orders made before 16h will be delivered the next day.

If an order is executed over the weekend (Saturday or Sunday) or during the holidays, delivery is made the next working day.

11. Complaints

The buyer has the right to lodge a complaint in accordance with the provisions of the Consumer Protection Act and the Rules of Procedure and resolution of customer complaints on the edge.
The buyer has the right to lodge a complaint or to send a notice to the Seller of the physical (material) nedstacima the goods within 8 days of receipt of goods, otherwise it is considered that the goods were received in good condition.
His request for a claim on products purchased in Metal Steel Morava Web shop customer can apply Metal Steel Morava e-mail to the address info@metalsteelmorava.com. Requires a mandatory part of the contents of the complaint is the number of transactions (number of shipment that came in an email upon confirmation of purchase) and the number fiskalog account on which the transaction was realized.


Seller will requested to respond in accordance with the legally defined deadlines, forwarding the claim to the list of email that is marked as a Customer contact which will be contained and the Seller decision on further action regarding forwarded the complaint.


12. Law and Jurisdiction


Terms of use and use of this Site is subject to the laws of the Republic of Serbia, and in case of dispute, the competent courts in Pozarevac by applying the law of the Republic of Serbia. If you are a resident of another country, the Terms of Use and your use of the Site is subject to the laws of your country.

13 Rules for loyalty programs, surveys, campaigns and similar promotions


All actions, contests, loyalty programs and similar promotions that are made available through this site will be subject to certain rules that are separate from these Terms of Use. By participating in them you will be subject to those rules, which may vary from the terms and conditions expressed herein.

If you have any questions or comments regarding this site, please send a message to the "Contact" page


14. Restrictions

All services may not be available to all persons or in all geographic locations. Participation and getting gifts in action or similar promotions may not be possible for all parties. We reserve the right to limit the availability of this site or providing any services to any person, geographic area of ​​our choosing, at any time, and according to our own discretion.


15. Change of Terms of Use


Metal Steel Morava may at any time, without notice, amend or supplement the terms of use by updating this statement. These changes are binding on you, so it is advisable to periodically visit this page and get information about them. Further use of any services site, you agree to accept all subsequently published terms and conditions of use.


16. Changes to Site


Metal Steel Morava reserves the right at any time, temporarily or permanently, in whole or in part, modify, or terminate this site without warning or limit the availability of site specific persons or geographical area. By using the Site you agree that neither our company, or companies related thereto, are not responsible for any changes and your continued use will mean that you accept the changes.

17. Data Accuracy


Metal Steel Morava seeks to data / information published on the website maintained accurate and up to date - but makes no warranties or promises that these really are, nor assume any responsibility or consequences, direct or indirect, arising from the assumption of user information / data Internet presentations Metal Steel Morava they are. In case you notice any anomaly, please let us know in order to avoid any inconvenience in mail info@metalsteelmorava.com